Legal Aid

Consider handling your submissions earlier in January

PUBLISHED December 19, 2013

Avoid potentially longer call waiting times to our Online Support Team

Please submit your December Controlled Work submissions earlier ? ideally before 17 January ? if you are likely to need to contact our Online Support Team.
Our Online Support Team always experience a peak in calls when you submit your civil and crime Controlled Work claims around the 20th of each month.  
Our recommendation could help you avoid longer call waiting times; we may receive a higher level of calls when the Client and Cost Management System (CCMS) goes live on Monday 20 January.