ACPO lead for anti-social behaviour, Deputy Chief Constable Simon Edens, said:

"It is encouraging that Her Majesty's Inspectorate of Constabulary has found that the police service has improved its response to victims of anti-social behaviour since the last thematic inspection two years ago. This report shows that 84 per cent of victims are satisfied with the action taken by police in response to calls about anti-social behaviour.

"While this report recognises the improvements that all forces have made, there is still some work to ensure that police officers and staff ask the right questions of victims so that we can identify if someone is vulnerable or has been victimised before. Chief officers recognise that all individuals and communities have a right to live their lives free from intimidation and harassment. Together with our partners in other agencies and the communities we serve, we will be looking at this report, and the results of the recent call handling pilots in 8 force areas, to further improve our response to victims of anti-social behaviour."