In the Media

CDS hits target

PUBLISHED August 19, 2006

CDS Direct, the pilot service giving telephone legal advice to clients in police stations, has hit its targets and will save ?5.6 million a year ? mainly from reducing the number of cases requiring attendance by duty solicitors ? according to an evaluation by the Legal Services Commission.

The service dealt with 36,211 calls in its first six months, of which 70% were closed by telephone advice. The report recommended continuing the pilot, but highlighted issues that need resolving, mainly relating to the scheme?s interaction with police stations.