The Compass IT system is unpopular with at least one customer. A man charged with violent offences stood a good chance of being released when a prosecutor on his way to the bail hearing was delayed on the motorway. Without the prosecution paperwork, the judge would have had to accept the defence's argument.

Unfortunately for the accused, the crown court was equipped with a secure terminal linked to Compass, the Crown Prosecution Service's case-management system. A prosecutor at the court called up the details, and the defence withdrew its application for bail. The defendant was later jailed for three-and-a-half years.