16 August 2012
Working together to tackle a key issue highlighted by the National Audit Office (NAO)
We want to continue building on the successes we've achieved by working with you to reduce common errors in payment claims.
We looked at disbursements and the importance of submitting the correct documentation in a recent issue of LSC Update (see 'further information').
Another big area of concern is the claiming of incorrect fees.
If we can tackle this issue we will be in a good position to build on the "significant improvements" noted recently by the NAO.
Our testing unearthed some cases where providers had claimed the incorrect fee or had claimed a fee inappropriately.
We have three tests to decide whether two or more standard fees may be claimed.
If the answer to any of these tests is 'yes' then only one standard fee may be claimed.
Were the charges:
LSC website: Tackling crime payment errors