In her interview re the government's controversial plans to privatise 70% of the probation service, Sarah Billiald says: "If you're my offender and I just say, 'Come in, do this, do that, go away', you may or may not do it. Unlike if I sit down with you and try to find out why you may do something and basically get you to do it for yourself" ('Our probation bid is all about self-help', 23 October).

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